2:10 Soft permission, wanting to do something with the client not specific to the agenda
2:30 Sets agenda, part 1
2:50 sets agenda, part 1 (client speaks for a long time)
5:00 circles back to the agenda, part 2
6:40 Tracking energy, summary/thesis combo
7:21 circles back to agenda, part 2!
8:45 summary (used to ground client, who is in “complaint” mode)
9:30 Third attempt at agenda, part 2
10:25 Fill in the blank
11:10-11:45 agenda is set
11:50 quick nod to strengths, with a helpful reframe about strengths
12:03 The coaching begins, starting with a solutions-focus framing and the use of the miracle question
13:58 observation
14:25 Powerful question (client says, “That’s a good question”)
15:20 Invitation for more
16:00 clarification at face value, but feels like she is thinking it through, buying time
16:45 modified metaview (client says, “That’s a really interesting question”)
17:34 some silence, followed by a powerful question (what do you make of that)
17:50 powerful question in the form of a command (tell me how….)
18:15 clarification
18:35 powerful question (Client says, “That’s a really interesting angle”)
19:14 Quick interjection, human responding
19:24 Invitation for more
20:09 Human responding (“Wow!”)
20:30 interesting moment: coach says “so” but leaves it open; client steps back in
20:50 Laughing and human responding
20:58 filler (buying time?)
21:15 powerful question (client says, “hmmmm”)
21:50 time-keeping
22:10 learning capture
23:05 Responding to the client’s request to rephrase
23:35 encouraging
23:45 checking on planning/accountability
24:10 more accountability